Lucid Trading Conversion After ProjectX Outage

Lucid Trading’s hands on response to the ProjectX outage

When the ProjectX platform went offline on October 20, 2025, traders across multiple prop firms suddenly lost access to their accounts, trade data, and balances. The outage stemmed from an AWS infrastructure failure that took down large parts of the internet. ProjectX assured firms that a fix was coming, but as time passed, it became clear that recovery would need to be handled manually.

Instead of waiting, Lucid Trading took charge. The firm hosted a public town hall with its community to discuss what should happen next. After listening to traders feedback, Lucid decided to take the hard road by fixing every account manually, one by one. Each balance, trade history, and profit or loss adjustment was verified and restored.

Once all accounts were corrected and verified, Lucid announced a new option. Traders could transfer to Tradovate/NinjaTrader, a platform known for its long track record, stability, and proven reliability in the futures trading world.

Why Lucid Trading is offering the conversion

Lucid Trading’s decision to introduce a Tradovate/NinjaTrader transfer shows a long term commitment to transparency and technology resilience. The firm wanted to give traders a choice to remain on ProjectX, which has since recovered, or move to a platform with a deeper infrastructure footprint that is already trusted across the industry.

This conversion gives traders:

• Reliability with technology that has weathered years of market volatility

• Flexibility to choose the platform that best supports their strategy

• Continuity with their existing accounts and balances preserved

Lucid Trading’s approach sets an example in the prop firm industry. Communication came first, accountability second, and innovation third. The team not only fixed the problem but also turned it into a chance to make their platform stronger and their community more confident.

How the ProjectX outage affected the industry

The October 20th outage did not just hit one firm. It affected every prop firm that relied on the ProjectX technology stack. Because these firms shared the same backend, all of them went down at the same time. Traders were unable to log in, manage trades, or view balances.

Some of the major firms impacted included:

• Lucid Trading

• The Futures Desk

• Tradeify

• DayTraders

• TickTickTrader

• Alpha Futures

• Topstep

Each firm had to handle the situation in its own way. ProjectX promised a recovery plan but fell short, leaving firms to correct the damage manually. Lucid Trading stood out by taking responsibility, communicating openly, and providing traders with accurate updates every step of the way.

What traders should do next

Traders who wish to transfer their accounts to Tradovate/NinjaTrader can now do so directly through Lucid’s official transfer page. Here’s what you need to know before submitting your request:

• You may transfer any LucidTest account or any non traded funded LucidPro or LucidDirect account.

• Funded LucidPro and LucidDirect accounts that have been actively traded can only be transferred at the time of your next payout.

• If you prefer to continue trading on ProjectX, no action is required. Lucid will continue supporting ProjectX, Rithmic, and Tradovate/NinjaTrader platforms.

• Once you have submitted the form, do not trade the accounts while the transfer is being processed.

• Please allow up to 48 hours for Lucid staff to complete your transfer request.

To start your conversion, visit the official Lucid Trading transfer page and complete the form using your account email.

Final thoughts

The ProjectX outage reminded everyone in the trading world how critical platform reliability has become. Every firm using the same system went offline, but Lucid Trading turned a potential disaster into an opportunity to strengthen its foundation. By manually fixing accounts, maintaining full transparency, and giving traders the option to move to Tradovate/NinjaTrader, Lucid showed genuine care for its community.

Lucid’s handling of this situation stands as a model for the industry and proof that transparency, leadership, and responsiveness still matter in funded trading. For traders who want to join a firm that operates with that same level of integrity, visit the Lucid Trading website and use code SOPF at checkout for the best available discount on your account.